Tashkent
June 1, 2026
Limited Liability Company “Smartcast” (TIN: 311008282, address: Uzbekistan, Tashkent city, Shaykhantakhur district, Takhtapul MFY, Soib Xo'jayev street, house 75/77, apartment 76, contact number: +998 (78) 113 62 10), hereinafter referred to as the “Company,” represented by Director Ruslan Rashidovich Rakhmatov, acting under the charter, hereby makes an offer to any individual or legal entity that has a relevant agreement with the Company to use the Service (hereinafter referred to as the “User”) to also conclude this user agreement for the use of the “Smartcast” mobile application under the conditions outlined in this User Agreement.
For the purposes of this Agreement and to ensure clarity, the following terms and definitions shall have the meanings set forth below:
“Media Content”– A collection of information on a specific topic encoded as digital data, including images, photos, videos, audio, and/or audiovisual works.
“Service” – The “smartcast.uz or cabinet.smartcast.uz” service—a specialized online service developed and owned by the Company, intended for managing Media Content displayed on User Devices.
“Device(s)”– Technical devices (such as screens, monitors, projectors, etc., operating under an operating system) designed for displaying/playing Media Content and capable of connecting to the Licensee’s network infrastructure.
“Mobile Application”– A software application for the Android operating system that provides access to the Service’s functionality.
“Personal Account”– A User account created in the Company’s system, used by the User to access the Service.
"Service Website" - means the Company's website on the Internet, available at smartcast.uz and cabinet.smartcast.uz, including all sections and pages thereof.
"Tariff" - means the set of terms and conditions governing access to the Service (including the scope of available functionality, applicable limits, fees, and payment terms) published by the Company on the Service Website.
"Free Tariff" - means a tariff provided free of charge that grants access to the basic functionality of the Service, subject to the display of Advertising Materials on the User's Devices in accordance with the procedure set forth in Section 4 of this User Agreement.
"Advertising Materials" - means materials of an advertising and/or informational nature (including videos, images, audio, text, and graphic elements) of the Company and/or third parties, displayed or played on the User's Devices by means of the Service.
1.1. This User Agreement defines the terms and conditions for the use of the Mobile Application by the User.
1.2. The Mobile Application is an integral part of the Service, through which the User is provided with the opportunity to use the Service's functionality.
1.3. In order to use the Service, the User must enter into the relevant agreement with the Company, except where the Service is used under the Free Tariff.
1.4. The description of the functionality, minimum requirements for the Devices used in connection with the Service's functionality, and other characteristics of the Service, to which the User may be granted rights of use in accordance with the separately concluded agreement, are provided directly in such agreement.
1.5. To download the Mobile Application to the User's device and use it further, an identifier, login, password, number, Apple ID, or Google service account may be required. The Company is not responsible for any losses resulting from unauthorized use of the access credentials.
1.6. The User is fully responsible for the security and confidentiality of the access credentials.
1.7. The Company reserves the right to independently determine the methods of User identification in the Mobile Application
1.8. This document constitutes a public offer. The User's performance of any of the following actions shall constitute acceptance of the offer (full and unconditional acceptance of its terms): registration of a Personal Account, installation and/or launch of the Mobile Application on a Device, commencement of use of the Service, or payment for any Tariff. From the moment of acceptance, the User Agreement shall be deemed concluded on the terms and conditions of this offer.
1.9. Use of the Service under the Free Tariff shall be governed by this User Agreement; in such case, no separate agreement referred to in Clause 1.3 is required unless otherwise stipulated by the Company.
2.1. The Company grants the User access to the Service, including the Personal Account, on the day the respective agreement is signed by the Parties, by providing them with a login to the personal account, a password, and registration information (hereinafter referred to as the 'Account')
2.2. The User independently checks the security, compatibility of the Devices they use, additional modules, firewalls, local network, etc., to ensure the functionality of the Service, and configures them accordingly.
2.3. Through the Personal Account, the User is able to perform the following actions:
• Connect new devices up to the maximum number specified in the agreement
• Create, modify, and delete device groups and add or remove devices from groups
• Delete and manage the activity of devices
• Add and remove media content, create playlists for displaying media content
• Assign media content or a playlist to a group of devices, as well as remove the assignment
• Perform other actions based on the functionality of the Service in accordance with the agreement.
• Select and change the Tariff, as well as pay for the selected Tariff.
3.1. The Company guarantees:
а) The presence of legal grounds for granting the rights to use the Service and Mobile Application.
b) The Service, Mobile Application, and associated documentation are provided to the Licensee in accordance with the internationally accepted 'as is' principle
3.2. The User guarantees
а) To comply with the copyrights of the Company, as well as the rules and conditions for using and operating the Service and Mobile Application
b) Not to use the Service and Mobile Application beyond the granted rights.
c) Not to provide access to third parties to the Service and Mobile Application that would violate the confidentiality regime.
d) Not to make modifications: reverse engineering, decompilation, or disassembly of the Service and Mobile Application.
4.1. Payment of the Company’s Reward. The User shall pay the Company's reward in accordance with the rates published on the Service website.
4.2. Payment Methods. Payment may be made via international payment system bank cards through the online payment system on the Service website.
4.3. Currency of Payment. All payments are made in the currency specified on the Service website.
4.4. Company’s Right to Change Reward Amount. The Company has the right to change the amount of its reward, notifying the User on the Service website. Changes do not apply to already paid orders.
4.5. Payment Consideration. Payment is considered to be received when the funds are credited to the Company’s settlement account or when the payment transaction is successfully confirmed by the payment system.
4.6. Refund of Paid Funds. Refund of paid funds is possible in cases provided by legislation and this offer:
а) The User has mistakenly transferred funds to the Company’s account (e.g., incorrect amount or duplicate payment).
b) The service was not provided due to the Company’s fault (e.g., technical error, lack of resources to fulfill the service).
c) The User has the right to cancel the order before the service provision begins (if this is provided for in the terms of the offer).
d) The refund shall be made after deducting a fee of 5% of the payment amount, except in the cases provided for in subclauses b) and e) of this Clause, upon the occurrence of which the refund shall be made in full.
e) The service was not provided within the time specified in the offer, due to the Company’s fault.
4.7. Refund Request. To request a refund, the User must send a written request to the Company’s email address provided on the website.
4.8. Refund Processing Time. Refunds are processed within 10 business days from the acceptance of the request, provided there are no obstacles to the refund. The refund is processed upon the client’s request after the error is confirmed by documents (e.g., bank statement).
4.9. Access to the Service shall be provided under the Tariffs published on the Service Website. The Tariff shall be selected by the User independently through the Personal Account. If the User has not selected a paid Tariff, has not paid for it, or the paid period has expired, use of the Service shall continue under the Free Tariff.
4.10. The Free Tariff shall be provided to the User free of charge. A mandatory condition for the provision of the Free Tariff is the display of Advertising Materials on the User's Devices. By accepting this offer and/or using the Service under the Free Tariff, the User grants the Company the right to place and display Advertising Materials on the User's Devices throughout the entire period of use of the Free Tariff and confirms the User's consent thereto.
4.11. The composition, content, format, duration, sequence, and frequency of display of Advertising Materials shall be determined by the Company at its sole discretion. The current display parameters, including the frequency of display, shall be published on the Service Website and may be amended by the Company unilaterally by publishing an updated version on the Service Website. Advertising Materials may be displayed before, after, or between individual items of the User's Media Content, as well as overlaid on the Media Content or displayed in a separate area of the Device screen.
4.12. The User undertakes not to take any actions aimed at preventing the display of Advertising Materials, including not blocking, removing, obscuring, shortening, or modifying Advertising Materials, not using any software and/or technical means to circumvent their display, and not disconnecting Devices from the communications network for such purpose.
4.13. All revenue generated from the placement of Advertising Materials shall belong to the Company. No fee or remuneration for the display of Advertising Materials shall accrue or be paid to the User unless expressly provided otherwise by a separate agreement between the Parties.
4.14. The Company shall ensure that Advertising Materials comply with the requirements of the advertising legislation of the Republic of Uzbekistan and shall be solely responsible for their content. The User warrants that the User possesses all rights and permissions necessary for the display of Advertising Materials on the Devices, including the consent of the owner or other lawful possessor of the premises (facility) in which the Devices are installed, and that such display does not violate the User's obligations to third parties.
4.15. The display of Advertising Materials shall cease when the User switches to a paid Tariff whose terms do not provide for the display of Advertising Materials, no later than 24 (twenty-four) hours from the activation of the relevant Tariff.
4.16. The Free Tariff is provided on an "as is" basis. The Company shall have the right to unilaterally amend the terms and limits of the Free Tariff, including the number of Devices that may be connected and the scope of available functionality, as well as to discontinue the Free Tariff, by providing notice thereof on the Service Website at least 10 (ten) calendar days in advance.
4.17. The Company shall have the right to collect and process technical information relating to the display of Advertising Materials, including information on the occurrence, date, time, and number of displays, as well as Device identifiers and status, for the purposes of recording such displays and confirming them to advertisers. Such information shall not constitute the User's personal data.
5.1. Payment Security Measures
We place the highest priority on the security of your personal and payment data. When making a purchase on smartcast.uz (https://smartcast.uz, https://cabinet.smartcast.uz), all payment data is encrypted using Secure Sockets Layer (SSL) technology, ensuring the confidentiality and protection of your information during transmission
5.2. Third-Party Payment Processor: OctoPay
Payments on smartcast.uz (https://smartcast.uz, https://cabinet.smartcast.uz) are securely processed by Octo Payment Service (OctoPay), a reliable and trusted third-party payment processor. OctoPay complies with the Payment Card Industry Data Security Standard (PCI DSS), guaranteeing the highest level of security for your financial data
5.3. Encryption and Data Protection
OctoPay uses advanced encryption methods to protect your confidential payment information, including credit and debit card details. Your payment information is not stored on our servers. It is securely processed and stored by OctoPay, which follows strict security protocols to protect your financial data.
5.4. Fraud Prevention and Verification
To prevent fraud and unauthorized transactions, OctoPay uses sophisticated fraud detection systems. If suspicious activity is detected, OctoPay may request additional verification to ensure the security and protection of your payment.
5.5. Payment Authorization and Confirmation
All payments must be authorized by OctoPay before the transaction is completed. Once your payment is successfully processed, you will receive an order confirmation. If your payment is declined, you will be immediately notified, and you may be asked to provide an alternative payment method
We do not store confidential payment data (such as credit card numbers) on our servers. All confidential data is processed exclusively by OctoPay in accordance with international data protection laws. For more information on how OctoPay processes and protects your data, please refer to their privacy policy
Collection of Personal Data. The Company does not collect the User's personal data beyond the extent necessary for the registration and maintenance of the Personal Account, as well as for ensuring the proper operation of the Service. This section only outlines the requested permissions necessary for the proper functioning of the application.
We process your data based on the following grounds:
a. Performance of functional obligations as provided by the agreement, or the conclusion of a transaction at your request.
6.1. Purpose of Data Processing
We process your data for the following purposes:
• Providing the required functionality of the application as outlined in the agreement
• Providing relevant services or products;
• Improving and enhancing our services;
6.2. Types of Requested Permissions
Providing the necessary permissions is a condition for concluding an agreement with you. Without providing the corresponding permissions, we will not be able to provide quality services.
We request the following permissions:
• a. Geolocation (ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION) requested for the purpose of systematizing and cataloging connected TVs and screens, which is a functional requirement to improve the convenience of system users
• b. Launching the application on top (SYSTEM_ALERT_SYSTEM)- requested to ensure stable, automatic launching of the application without the involvement of staff and system users. This requirement is due to the application’s use in retail points and networks, where it is necessary to ensure stable and uninterrupted display of content on TVs and screens.
6.3. Disclosure of Information to Third Parties
Personal data is not transferred to third parties.
6.4. International Data Transfer
The Company does not carry out cross-border transfers of personal data. Should such a transfer become necessary, it shall be carried out exclusively to countries that ensure an adequate level of protection of personal data, in accordance with the procedure established by the legislation of the Republic of Uzbekistan.
6.5. Storage of Personal Data
The User's registration data (including Account data) shall be processed for the duration of the User Agreement and shall be destroyed or anonymized upon the expiration of 1 (one) year from the date of its termination, unless a different retention period is established by the legislation of the Republic of Uzbekistan.
Links to the privacy policies of third-party service providers used by the application:
6.7. Localization of Personal Data Databases
The Company processes the personal data of citizens of the Republic of Uzbekistan using databases physically located within the territory of the Republic of Uzbekistan and registered in the State Register of Personal Data Databases in accordance with the procedure established by the legislation of the Republic of Uzbekistan.
7.1. The Parties are responsible for the non-fulfillment or improper fulfillment of their obligations in accordance with this document and the current legislation of the Republic of Uzbekistan.
7.2. The User is solely responsible for their actions and Media Content. The Company is not and does not become a party or participant in any contractual relationships between the User, other Service users, and/or third parties.
7.3. The Company's aggregate liability to the User under this User Agreement shall be limited to the amount of remuneration actually paid by the User to the Company for the 3 (three) months preceding the date on which the grounds for liability arose. When the Service is used under the Free Tariff, the Company shall bear no financial liability to the User to the maximum extent permitted by the legislation of the Republic of Uzbekistan.
7.4. The Company shall not be liable for the User's loss of profit or indirect losses, or for interruptions in the operation of the Service caused by circumstances beyond the Company's reasonable control, including failures of communication networks, malfunctions of the User's Devices, actions of third parties, and service providers.
8.1. The Company shall have the right to suspend or terminate the User's access to the Service and the Mobile Application immediately and without prior notice in the following cases:
a. if the User, through their Media Content, engages in actions that humiliate national honor and dignity, offend the feelings of citizens in relation to their religious or atheistic beliefs, with the aim of inciting hatred, intolerance, or division among groups of people based on national, racial, ethnic, or religious characteristics, or directly or indirectly restricts rights or establishes direct or indirect advantages based on their national, racial, ethnic background or relation to religion; incites or justifies violence, including terrorism/extremism, and spreads other information prohibited by law;
b. if the User, by using the Service's functionality, unlawfully impersonates another legal entity or representative of a legal entity/organization, thereby misleading others;
c. if the User posts links to Internet resources whose content contradicts the current legislation of the Republic of Uzbekistan;
d. upon receipt of lawful requests from authorized government bodies addressed to the Company;
e. if the User otherwise violates the current legislation of the Republic of Uzbekistan or international law;
f. if the User violates Clause 4.12 of this User Agreement, including by preventing or interfering with the display of Advertising Materials on the Devices when using the Free Tariff;
8.2. Suspension or termination of access on the grounds provided for in Clause 8.1 shall not constitute grounds for a refund of the remuneration paid by the User and shall not release the User from the performance of the obligations assumed by the User.
9.1. The text of the published User Agreement contains all the essential terms of the offer for concluding the User Agreement.
9.2. This User Agreement may be amended by the Company unilaterally by publishing a new version of the User Agreement on the Service Website. The new version shall enter into force upon the expiration of 10 (ten) calendar days from the date of its publication, unless a later effective date is specified therein. Changes to the Tariffs and the display parameters of Advertising Materials shall enter into force on the date of their publication on the Service Website.
9.3. The User confirms their agreement with the changes to the terms of the User Agreement by using the Mobile application. If the User disagrees with the modified version of the User Agreement, the User will cease using the Mobile application.
9.4. This User Agreement shall be enforced and interpreted in accordance with the current legislation of the Republic of Uzbekistan. The titles of the articles, the placement of clauses, and the sequence of terms regarding the obligations of the Parties in the text of the User Agreement do not determine the meaning of its terms: when interpreting its provisions, the literal meaning of the words and expressions contained in it is determined in accordance with the meanings of the terms established by legislative and other regulatory acts governing the relevant legal relationship subject to interpretation.